Congratulations! You’ve finally decided to set yourself free from chores and book a professional home cleaning service. What’s next? How do you start looking for a reliable cleaning company that won’t give you any headache?
Typing “house cleaning service near me” on Google’s search bar may be the first step, but it’s not enough. In this blog, we share a list of practical tips to find the best home cleaning service in Louisville. Keep on reading to learn everything you need to know.
1. Ask for referrals from family and friends.
Request recommendations for local home cleaning services that your friends, family members, colleagues, or neighbors have tried. It’s important because it has more weight than anything a company writes on its website or social media page. As a matter of fact, according to Nielsen, customers trust word-of-mouth referrals from people they know and trust more than any form of advertisement. So don’t hesitate to ask loved ones’ about which ones they have used for years, deliver exceptional results consistently, and give them a positive experience overall.
2. See what the majority of customer reviews are saying.
Thanks to the Internet, it’s now super easy to dig information about products and companies you want to try. Hop on to online review websites like Yelp, Google My Business, and Facebook. These are excellent platforms for background checks on a local cleaning service in Louisville you’re eyeing because the information is crowdsourced and provided by previous customers who have tried their service.
Don’t be too quick to dismiss if you see one or two negative reviews out of dozens of five-star ratings. Give the benefit of the doubt that. Sometimes, some people are simply impossible to please. However, if their profile is flooded with ugly, one-star ratings and horrible stories, don’t waste your time and walk away.
In addition, checking out customer reviews also gives a glimpse of the customer service you can expect from a company. How are they handling the complaints? Are they responding professionally? Are they promising to look into the matter accordingly? These are critical aspects you should be paying attention to.
On the contrary, you should also be wary of home cleaning companies that display a perfect score but with unverifiable or fake-looking customer profiles, clearly indicating that their reviews are paid for and should not be trusted.
3. Triple-check if their cleaners are insured and bonded.
The most significant benefit of hiring an established house cleaning company instead of a freelance cleaner from Craiglist is that they can give you the peace of mind that the staff has been vetted and background checked on your behalf. It’s why it’s ok not to be home when the cleaner comes.
Don’t forget to check with the house cleaning service if their staff is insured and bonded. This gives you the assurance that there’s no need to worry about potential theft, property damages, or if the cleaner gets hurt and injured inside your home because the company’s got everything covered for you.
Don’t think twice about asking for this information before booking a cleaning. A reputable company will not hesitate to provide you with details about this coverage and even offer a copy of their policies upon request.
4. Assess if you two are a good fit based on the policies and services.
Every homeowner has different needs. What works for others may not necessarily work for you. So what exactly are you looking for? Do you need a standard cleaning, deep cleaning, or move-in cleaning? Will they clean bathrooms or declutter the kitchen? Do their cleaners bring their own supplies? How soon do you need it, next week, tomorrow, or an hour?
Check the company website for information about the kind of home cleaning services they provide and cross-check them with your personal needs. Don’t be embarrassed to pick up the phone or send them an email if you have questions or any specific requests about how you want your cleaning to be done. Most of the time, cleaning companies are flexible and can make special arrangements to suit their services to your needs.
The Best Home Cleaning In Louisville
Let Super Cleaning Service Louisville take the stress of cleaning off your mind. Our professional cleaners are all insured, bonded, and went through rigorous training and background checks. As a result, we deliver nothing but exceptional cleaning results. It’s why as most of our repeat clients would tell you, we’re the best home cleaning service in Louisville!
Ready to see and experience it yourself? Book a cleaning with us today!